About Alert Care

At Alert Care, our story began over two decades ago, in 2001, with a singular mission: to enhance the lives of seniors by providing them with innovative in-home healthcare monitoring solutions. Our commitment is rooted in the belief that everyone deserves to live with dignity and independence, especially as they age or navigate disabilities. Today, we stand proud as one of the leading providers in the industry, helping countless individuals maintain their autonomy and comfort within the familiar surroundings of their homes.

Our Foundation

Alert Care is more than just a company; we’re a community, locally owned and deeply integrated into the fabric of the places we serve. Our roots are firmly planted in Ohio, where our dedicated call center operates around the clock. Here, our expertly trained response teams are always ready, offering support and assistance 24/7, every day of the year.

Our Services

For over 20 years, Alert Care has specialized in Personal Emergency Response Systems (PERS), delivering peace of mind to our clients and their families. We take pride in our diverse range of safe, user-friendly, and budget-friendly products designed to meet the unique needs of each individual we serve.

Our state-of-the-art Emergency Response Center is the heart of our operations, providing relentless coverage nationwide, 24 hours a day, 7 days a week, 365 days a year. Accredited as a Five Diamond Certified Medical-only Monitoring Center and boasting an AAA rating with the Better Business Bureau, our commitment to excellence is unmatched.

Our Unwavering Commitment: The Alert Care Promise

At Alert Care, we are steadfast in our commitment to enriching the lives of those we serve. Our principles guide every decision we make and every service we provide. Here is our promise to you:

No Hidden Fees

Integrity guides our pricing. You’ll find transparency everywhere, without unexpected fees or binding contracts.

Nationwide Coverage

Our protective reach spans the entire U.S., ensuring that you’re always within our care no matter where you are.

Trained Professionals

Our team, from installers to customer support, comprises only the most skilled and compassionate individuals committed to your well-being.

Flexible Devices

Choose from various products, such as in-home systems, mobile units and wrist wearables, tailored to fit your lifestyle seamlessly.

Customized Solutions

We recognize the uniqueness of each individual’s needs, offering personalized service and device options to ensure your safety, convenience and independence.

Accessible Services

As a provider for Medicaid, Passport and Ohio Waiver programs, we strive to make our life-saving services available to everyone.

A Team-Focused Approach to Your Independence

At Alert Care, your safety and independence are our highest priorities. We are more than a service provider; we are your partners in navigating the challenges of aging or disability with confidence and dignity. With Alert Care by your side, you and your loved ones can rest assured that help is always within reach.